Contact Us

[vc_row equal_height=”yes” css_animation=”none” css=”.vc_custom_1496926452255{margin-right: -50px !important;margin-left: -50px !important;}”][vc_column css=”.vc_custom_1496927710186{border-right-width: 1px !important;padding-top: 20px !important;padding-right: 50px !important;padding-bottom: 10px !important;padding-left: 50px !important;border-right-color: #e8e8e8 !important;border-right-style: solid !important;}” offset=”vc_col-lg-6 vc_col-md-6″][woodmart_title align=”left” title=”FREQUENTLY ASKED QUESTIONS” subtitle=”INFORMATION QUESTIONS”][vc_tta_accordion shape=”square” color=”white” c_icon=”chevron” c_position=”right” active_section=”1″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”How can I reach catstuf customer support?” tab_id=”1484049984208-4e284a2e-4b83″][vc_column_text css=”” text_larger=”no” woodmart_inline=”no”]You can contact our customer support team at admin@catstuf.com. We strive to respond to your inquiries about our furniture products within 24-48 hours.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What are your customer service hours?” tab_id=”1484056430132-f06cc1b5-a7ca”][vc_column_text css=”” text_larger=”no” woodmart_inline=”no”]Our customer service team is available Monday to Friday, from 9 AM to 5 PM (ACST). We aim to provide prompt responses to all customer inquiries within 24 hours during business days.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I track my order or get help with my shipment?” tab_id=”1484049984302-e0b553b6-82dc”][vc_column_text css=”” text_larger=”no” woodmart_inline=”no”]For assistance with tracking your order or any shipping inquiries, please email us at admin@catstuf.com with your order number, and we’ll provide you with the necessary tracking details for your furniture delivery.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What should I do if I receive a damaged or incorrect product?” tab_id=”1484057271889-b3b2ad15-15f7″][vc_column_text css=”” text_larger=”no” woodmart_inline=”no”]If you receive a damaged or incorrect product, please contact us at admin@catstuf.com within 30 days of delivery. We will assist you with the return process and ensure you receive the correct item.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column css=”.vc_custom_1496927688909{padding-top: 20px !important;padding-right: 50px !important;padding-bottom: 10px !important;padding-left: 50px !important;}” offset=”vc_col-lg-6 vc_col-md-6″][woodmart_title align=”left” title=”CONTACT US FOR ANY QUESTIONS” subtitle=”INFORMATION ABOUT US”][contact-form-7 id=”608″][/vc_column][/vc_row]